Do you use the internet every day to stay in touch with loved ones or handle your paperwork? It is a wonderful freedom. Just as you check your front door in the evening, a few digital safety habits let you enjoy the web with complete confidence. Here is our advice for browsing with peace of mind.
The most common scams: learn to recognise them Fraudsters tend to use the same scenarios again and again.
Here are the main ones, so you can spot them more easily:
Fake emails and text messages (phishing): A message imitating your bank, the Assurance Maladie (French health insurance) or a public service announces a refund or an urgent problem. You are pushed to click a link. Be wary!
An official organisation will never ask for your login details or security codes this way.
Fraudulent phone calls: A “bank adviser” (whose number may be spoofed) calls to cancel a supposed fraud and asks for the code you have just received by text.
Hang up straight away. Your bank will never ask for your secret codes over the phone.
Fake online shops: Offers that seem too good to be true (furniture, health products at 70% off) on unknown websites are a trap. The goods never arrive.
Romance scams: After building a bond of trust on social media, the person asks you for money because of an “emergency”.
Stay alert to requests for money from people you have only ever met online.
The 5 essential habits to protect yourself
Be suspicious of urgency: A message pushing you to act immediately is often suspect. Take the time to check.
Don’t click, verify: With a doubtful email, do not click the links. Go straight to the official website by typing its address into your browser.
Check the sender: Look closely at the email address or phone number. A subtle spelling mistake can give everything away.
Secure your accounts: Use strong passwords, different for every account. Turn on two-factor authentication (a code sent to your phone in addition to your password) whenever it is available.
Talk about it: If a message leaves you unsure, show it to someone close to you, or contact the organisation using a number you know to be genuine. You are never alone in facing an attempted scam.
What to do if something goes wrong?
Contact your bank immediately to block your card or account if you have shared your banking details.
Report the scam on the official Pharos platform (internet-signalement.gouv.fr).
Change the passwords concerned right away.
OBEO: a safe and caring living environment
At OBEO senior services residences, your peace of mind is our priority.
Our teams are trained to alert you to current risks and can, if you wish, point you towards friendly awareness workshops. We create a setting where it is easy to talk with other residents and share your questions about digital life in complete confidence.
Technology should remain a tool for freedom and connection. By adopting these good habits, you take back control and enjoy all of its benefits to the full.
Do you have questions about everyday safety? Feel free to talk to the teams at your OBEO residence.